We check every item before it leaves us, so it arrives in perfect condition. If you do need to return or exchange something, here's how it works.

Please choose carefully, as we do not offer a refund for change of mind. You can exchange your item for a different size, or return it for store credit to use in store or online. If you'd like to exchange for a different size of the same item, our return portal can now process this directly for you.

In-store and online purchases can be returned within 30 days, accompanied by a receipt or bank statement.

Returned items must be:

• In their original packaging, with tags attached and all parts and accessories included
• Unworn, unwashed, and undamaged
• Sent via a trackable post method, at your own cost

Your exchange or store credit will be processed once we've received and checked your return. We reserve the right to refuse a return that doesn't meet these conditions.

We believe in offering you beautiful pieces at fair, honest prices. That's why we only go on sale to match our suppliers' recommended markdowns, never to undercut or compete. If you see a piece we stock advertised at a lower price by the same brand, we're happy to match it.

All sale items, both in store and online, have been heavily reduced in line with these markdowns, which is why we don't offer exchanges, returns, or refunds on these items. We appreciate your understanding and support of considered, mindful fashion.

In the case of faulty products, you're entitled to a replacement or a full refund, including your original shipping cost.

For damaged or faulty products purchased online, please let us know within 2 working days of receiving your delivery via email online@thefarmerswifestore.com.au, along with a photo of the damaged or faulty item. Claims outside this 2-day window will be assessed on an individual basis.

We recommend using registered post or a trackable courier when returning an item, as we can't accept responsibility for items lost in transit. Return shipping charges will only be waived if the returned item is faulty.