We understand you may want to change your mind and that's ok, The Farmer's Wife will accept returned goods subject to the following conditions:
Please choose carefully as we do not offer a refund for returns.
You can exchange or return items for store credit which can be used for future purchases in store & online.
For in store purchases, you have 14 days to return your purchase, this must be accompanied by a receipt or bank statement.
For online purchases, you have 7 days to make a return via our returns portal
Online purchases can be returned to The Farmer's Wife at your cost before an exchange is offered or store credit is issued.
Returned goods must be in their original packaging, with tags attached and all parts, accessories included.
In the case of faulty products you are entitled to a replacement or refund.
For faulty products purchased in store you have 14 days to return, faulty products outside of the initial 14 day period with be assessed on an individual basis.
For damaged/faulty products purchased online, please advise us within 2 working days of receiving your delivery via email email@example.com accompanied with a photo of the damaged/faulty item, claims outside of this initial 2 day period will be assessed on an individual basis.
We recommend that you use registered post or a trackable courier when returning the item as we cannot accept responsibility for items lost in transit.
Return shipping charges will be waived only if the returned item is faulty.